Shipping policy

Impossible Moon Bookshop Shipping Policy

At Impossible Moon Bookshop, we prioritize getting your orders to you as quickly and safely as possible. Here’s what you can expect from our shipping process:

Order Fulfillment

• Order Processing Time: Most orders are processed and fulfilled within 48 hours of being placed.

• Business Days: Please note that our processing times are based on business days (Tuesday to Sunday, excluding holidays).

Shipping Method

• Carrier: All orders are shipped via USPS.

• Shipping Materials: To ensure your items arrive in perfect condition, we typically use padded flat-rate envelopes for shipping.

Delivery Times

• Standard Shipping: Once your order is shipped, USPS standard delivery times apply. Please refer to the USPS website for the most up-to-date delivery estimates.

Tracking and Notifications

• Tracking Information: You will receive an email with tracking information as soon as your order has been shipped. You will also be able to track your order from your Impossible Moon Bookshop tracking number.

• Order Updates: We will keep you informed of any significant updates regarding your order’s status.

Special Circumstance

• Delays: While we strive to meet our 48-hour fulfillment goal, unforeseen circumstances (such as high order volumes or postal service delays) may occasionally cause delays. We appreciate your understanding and patience in such cases.

For any questions or concerns about your order, please feel free to contact us. Thank you for choosing Impossible Moon Bookshop!